The Benefits of Conflict Avoidance Training
What is Conflict Avoidance? Conflict avoidance also known as de-escalation refers to the tactic of defusing a situation by communicating with the aggravated party(s) in order to manage, control, and resolve their concerns/complaints. Ultimately, these actions should help reduce the party(s) agitation and potential for future aggression or violence. Dr Richards a clinical psychologist states […]